Customer Care

We believe customer care shouldn’t stop after you make the purchase. At Floor It, we care from the free In-Home Consultation to the installation and beyond! It’s the care you’ll appreciate and have the confidence of knowing we’re on your side.

Pre Customer Care

Sharing information on why is in our blood. Our mission is to empower consumers to make a well-educated, simple determination when shopping for flooring, cabinets, and countertops. We don’t tell consumers what they want to hear if it’s not the truth. Some don’t like us because of it, but we know our customers are appreciative of that feature. Shopping with us is also made simple by booking your free In-Home Consultation online where we bring the store to you with our mobile showroom.

Existing Customer Care

We want to make sure our customers know what to expect during your installation. That is why we provide details to ensure all expectations are met.

Post Customer Care

After your big and beautiful investment is installed, we continue to inform you how to keep the investment looking beautiful for years to come.